All the resources and knowledge to design and customize every aspect of an effective online education program.

The Perpetual Quest

Posted on February 24, 2010 in Marketing, Newsletter

Why Some Succeed While Others Fail

It should come as no surprise that many variables play a crucial part in the ultimate success or failure of a college program. Part of the long-term success of an online educational program is based on the school’s perceived reputation which can greatly impact the number of potential applicants, program’s marketability and success of its graduates. The strength of the school’s brand often holds the key to its ultimate success or failure.

Well-established colleges and universities with a good post-graduation achievement track record typically enjoy success based solely on the perceived value of the education they provide as a well-known and trusted institution. Those schools enjoy high brand recognition and equity, sometimes making them desirable, even with detractors such as high tuition or rigorous entrance requirements.

As a result, they have the luxury of skimming the top layer of applicants and sustaining a greater retention score. According to the article, “Diplomas and Dropouts” by Frederick M. Hess, Mark Schneider, Kevin Cary and Andrew P. Kelly, published on aei.org, “Colleges that can pick and choose among applicants nearly always have the highest graduation rates.”

While small traditional institutions may not surpass their well-branded counterparts in prestige, variety of offerings or spending ability, they can certainly market their programs effectively by understanding the current environment and the distinct needs of online students, their purchasing decision process and social behavior pattern. Introducing, increasing or maintaining awareness of a school’s brand is a typically slow, long-term process that entails, among others, systematic commitment to serving the student best.

Student-focused colleges are at the top of any prospective student’s shopping list. Students who want to get the most for their money will not only juxtapose the best tuition rates with the quality of education being offered, but they will also look at the perceived “focus on the student” at the schools in question. According to David Bell in his article, “Why Colleges Succeed,” as published on ofsted.gov.uk, the factor that singles out successful institutions “is a realization by their leaders that an educational establishment’s central purpose is to place the education and success of their learners at the heart of what they do.” Constructive efforts to meet the needs of students can help build a positive perception and improve a school’s track-record.

An institution perceived as student-friendly will gain a stronghold in the public’s eye. Placing the focus on student success and implementing appropriate academic support systems to provide students with the tools and resources they need to succeed is imperative to being perceived as student-friendly. Many studies show that specifically adult students prefer to enroll in campus and online programs with low student-to-teacher ratios, and they value direct access to academic research and resources.

As Bell states in his article, “What Makes a College Successful?”, “All learners deserve the standards demonstrated by the best colleges. It is a simple proposition, but a tough challenge.”

Nurturing the school’s brand by keeping the school visible in the community and society at large is often a tedious task, but nonetheless necessary for success. Staying focused on students’ future achievements in the workplace is equally vital, since satisfied and proud graduates help grow the school’s brand equity by “spreading the word.”